Last drafted: 22 September 2026
1. Who provides the service and who it is for
Rechnia is the brand under which the web application available at rechnia.com is provided. It is provided by the owner of Rechnia, with tax ID 48244334V and registered address at Vilafranca del Penedès (Barcelona), 08720 (hereinafter, «the provider»). Their full identification details appear on the invoices they issue and are provided to anyone who requests them at rechnia@rechnia.com. Any communication regarding these terms may be sent to rechnia@rechnia.com.
These terms govern access to and use of the application by the company that contracts it (hereinafter, «the customer») and by the people the customer grants access to. The service is aimed at companies and professionals engaged in importing and selling vehicles; it is not aimed at consumers.
Use of the application is governed by these terms, by the privacy policy and by the data processing agreement, which form a whole and which the customer expressly accepts when requesting access and when completing registration. The cookie policy, linked alongside them, is informative and does not require acceptance: the only cookies set without asking for permission are the strictly necessary ones, and the rest only if the person allows them in the cookie panel, a decision that can be changed at any time.
2. What the service is
The service consists of a web application for managing the import and sale of vehicles: tracking units and their import files, calculating costs, taxes and margins, supplier and buyer contacts, associated documentation, invoicing, and staff management (clocking in and out, absences, payslips and job applications).
The service is provided «as is» in the version in force at any given time. The provider may add, modify or withdraw features, and will give notice of changes that substantially affect the contracted use.
The service does not constitute tax, accounting, customs or legal advice. The tax, cost and price calculations offered by the application are a tool to support the customer's decisions, prepared with the tables and criteria the application itself indicates in each case, and the customer remains solely responsible for their tax and administrative obligations. Where the application lacks a reliable figure, it says so rather than inventing one.
The help built into the application answers from the user guide by means of an artificial intelligence system from an external provider. It is an aid for using the program, it can be wrong, and it is not advice of any kind.
3. Registration and access
Registration is by invitation. Anyone interested sends a request from the public website; the provider assesses it and, where appropriate, issues an invitation link addressed to a specific e-mail address, valid for fourteen (14) days and for single use, with which the customer completes the registration of their company. When self-service registration is open (with card payment), the application issues and sends that link immediately to the address given, after checking that it is not a disposable address. The provider reserves the right to accept or reject a request, or to cancel an automatically issued invitation, without having to justify the decision.
When completing registration, the customer provides the identification, tax and contact details of their company and of their representative, chooses a plan and creates the first access account, which has the administrator role. The customer undertakes to provide truthful, complete and up-to-date information, and to keep it current for as long as the relationship lasts.
Registration is completed in a step-by-step wizard in which the details can be reviewed and corrected before confirming; acceptance of these texts is the last step, and a confirmation screen is shown at the end. The provider keeps the electronic record of the registration, with the version of the texts accepted and the date and time of acceptance, and provides it to the customer on request. The contract is concluded in Spanish.
The customer creates and manages their staff's access accounts from within the application, within the number of accounts allowed by their plan. The customer is responsible for those accounts, for the confidentiality of their credentials and for the actions carried out from them, and must report without delay any unauthorised use they become aware of. Each account may have only one session open at a time. A forgotten password is reset from the login screen by means of a single-use link that the application sends to the account's e-mail address, valid for one hour; a customer administrator may also assign a temporary password to any account of their company.
4. Plans, price and payment
Access to the service requires a subscription to one of the available plans. The plan, its scope —number of accounts and quotas for queries to external services— and its price are those agreed with the customer when contracting. Choosing a plan in the access request commits you to nothing: the price is agreed before registration and the plan can be changed afterwards.
The subscription is periodic, monthly or annual as contracted, and is paid in advance. Payment is made by card through Stripe, an external payment provider, in that provider's payment form embedded in the application (or, where applicable, on Stripe's payment page), or by bank transfer to the account shown on the invoice issued by the provider. The provider does not store the customer's card or bank account details in the application.
The subscription renews for periods equal to the one contracted, unless cancelled beforehand in accordance with the following section. The provider may change the price, giving sufficient notice before the next renewal; if the customer does not accept the new price, they may cancel before it takes effect.
If a period expires without payment, access is maintained during a grace period of ten (10) calendar days; once that period has elapsed without payment being received, the provider may suspend access in accordance with section 6.
5. Cancellation by the customer and data recovery
The customer may cancel the subscription at any time from within the application, in the «Subscription» section of company management. Cancellation may only be carried out by a person with the administrator role, and may be undone from the same section while contracted time remains.
Cancellation takes effect at the end of the period already paid for: the service remains available until that date and is not renewed afterwards. No refund is due for amounts corresponding to the current period.
While the service is in force, the application allows the lists of vehicles, contacts, employees, invoices, purchases, imports, balance and sale prices to be exported, and uploaded documents (invoices, contracts, ID documents) to be downloaded from the record of the vehicle or person they belong to.
«Termination» is the date on which the service ends: the last day of the paid period if the customer has cancelled, or the day on which the provider withdraws access in accordance with section 6. From termination, the provider keeps the company's data for thirty (30) calendar days; if the customer asks within that period, the provider delivers a complete copy of their data. After that period, the data is deleted in accordance with the privacy policy, except for data that must be kept by legal obligation.
Right of withdrawal. The service is contracted between companies or professionals in the course of their business, so the fourteen (14) day right of withdrawal that consumer law grants to consumers (articles 102 et seq. of the consolidated Spanish General Consumer and User Protection Act) does not apply. If, exceptionally, the subscriber proves consumer status, they may withdraw from the contract within fourteen (14) calendar days of subscribing by writing to rechnia@rechnia.com, with a refund of what was paid for the unused period; in any event, any customer may cancel at any time under this section, and the first month of the plans that include it is charged at a token price precisely so that the service can be tried without commitment.
6. Suspension and withdrawal of access
The provider may suspend or withdraw access to the service, with no right to a refund of amounts already paid, in the following cases:
a) Non-payment of the subscription, once the grace period in section 4 has elapsed.
b) Use of the service for unlawful or fraudulent purposes, or purposes contrary to these terms.
c) Provision of false registration details or impersonation of a third party.
d) Actions that compromise the security, availability or integrity of the service or of other customers' data.
e) Assignment, resale or making the contracted access available to third parties without express authorisation, including the use of the same account by several people.
Suspension is temporary and reversible: the data is kept and access is restored once the cause ceases; in the case of non-payment, when payment is received. Withdrawal is final and constitutes the termination referred to in section 5: the thirty (30)-calendar-day data retention period runs from the date on which the provider notifies the customer of the withdrawal of access.
Except where the seriousness or urgency of the matter requires immediate action, the provider will notify the customer before withdrawing access and give them the opportunity to remedy the situation. In any event, the customer will be allowed to recover their data in accordance with section 5, unless a legal obligation prevents it.
7. Acceptable use
The customer undertakes not to use the service to store or process unlawful content, not to attempt to access other customers' data, not to carry out penetration testing without written authorisation, and not to use automated means that degrade the operation of the service.
The customer is responsible for ensuring that the processing of personal data they carry out through the application —in particular that of their own staff and their contacts— complies with applicable law and has an appropriate legal basis, under the terms of the data processing agreement.
The external services the application queries when certain features are used (VIN decoding, routes, maps, help) may have quotas depending on the contracted plan and may be temporarily unavailable for reasons beyond the provider's control; the application continues to work without them.
8. Availability, support and backups
The provider will take reasonable steps to keep the service available, but does not guarantee uninterrupted or error-free operation. Maintenance downtime may occur, and will be announced in advance when scheduled.
Support: the customer may write to the provider from the support section of the application or at soporte@rechnia.com, and receives the reply through the same channel. Support is provided with reasonable diligence, without a guaranteed response time.
The application makes a daily backup of the database and keeps the seven most recent ones, on the same server that hosts the service. That backup does not include uploaded files (documents and photos). It is a service continuity measure and does not replace the copies of their own information that the customer chooses to keep by means of the application's exports.
9. Customer data and content
The data and documents the customer enters in the application remain theirs. The provider processes them solely to provide the service, in accordance with the privacy policy and the data processing agreement, and keeps them separate from those of other customers, with the exception of the table of distances between addresses described in the privacy policy, which carries no reference to the company or the vehicle.
The provider does not assign, sell or use the customer's data for its own or third parties' commercial purposes, nor use it to train artificial intelligence systems. What the built-in help sends to the artificial intelligence provider is the question the person types, together with the user guide and the previous turns of that same conversation; never the data stored in the application.
10. Liability
The provider is liable for direct damages resulting from an attributable breach, up to the amount paid by the customer in the twelve months preceding the event giving rise to the claim.
Liability is excluded for loss of profit (the earnings the customer fails to obtain), loss of business opportunity or indirect damages, as well as for decisions the customer takes based on the application's calculations, which are supporting tools in accordance with section 2.
None of these limitations applies to wilful misconduct (damage caused on purpose), gross negligence (manifest carelessness), or cases in which the law does not allow liability to be limited.
11. Changes to these terms and record of acceptance
The provider may modify these terms. Substantial changes will be communicated with reasonable notice and, if the customer does not accept them, they may cancel the subscription before they come into force.
Each version of these texts bears its date of last revision, shown in the header of each document. When an access request is sent and when registration is completed, the accepted version is recorded together with the date and time of acceptance.
12. Governing law and jurisdiction
These terms are governed by Spanish law. For any dispute arising from them, the parties submit to the courts of Vilafranca del Penedès (Barcelona), unless applicable law imposes a different jurisdiction.
Prevailing version
This document is an English translation of the original Spanish text, which is the one accepted and the one with contractual effect. In the event of any discrepancy between the two versions, the Spanish version prevails.